70%Would buy again
The size guide was the bit that made me actually click buy, because I'd never ordered clothes online from a site I didn't know. I measured myself against their chart, picked a size, and it fitted nearly perfectly when it turned up a few days later. Checkout was quick too, no faff with creating an account. Happy to order again.
Read moreHonestly I'd skip this one. I compared three other sites first and this was the most expensive for the same kit. The delivery took over a week and the box was crushed on one corner. The item works but it's not as nice as the pictures made it look.
Read moreI needed a new cot mattress for the baby and was nervous about buying one online. I read a lot of reviews before choosing this one and I'm so glad I did. The mattress arrived rolled in a box, took a little while to unroll and sit properly, and it feels firm and well made. The customer chat answered my size question within a few minutes. Fits the cot perfectly and it was good value for the quality.
Read moreFastest delivery I've had from an online shop. Ordered in the evening and it was here the next morning. Trainers fit fine and look the same as the photos. Good stuff.
The size guide was the bit that made me actually click buy, because I'd never ordered clothes online from a site I didn't know. I measured myself against their chart, picked a size, and it fitted nearly perfectly when it turned up a few days later. Checkout was quick too, no faff with creating an account. Happy to order again.
Needed a proper winter coat for the commute as my old one finally gave up in the wet. I know my way around outdoor gear so I was picky about the zips and the hood. This one has both sorted and feels warm without being bulky. Good weight and the stitching looks solid.
I'd say this is the best online shop I use, and I've been with them since they were a small outfit. Prices have crept up a bit but not unreasonably, and the returns process has stayed simple when I've needed it. My gripe is they changed the login page last year and I spent ten minutes finding my saved addresses. Otherwise, same reliable service as always.
Really happy with my first order here. Checkout was quick, I got a confirmation straight away and the parcel turned up a day early. Everything was as shown and the returns page is easy to find if you ever need it. Will definitely order again.
Ordered a kettle on the bus this morning and it was done in about two minutes. App is quick and the payment saved to my phone so no typing card numbers. Delivery came Tuesday, nice one.
We needed a proper dining table for the new flat and I looked at about four different places before settling on this one. The sizing info was clear, the delivery date was accurate, and the table went together with two screws and a bit of patience. Solid, no wobble, and the price was fair compared to the high street shops.
I needed a new cot mattress for the baby and was nervous about buying one online. I read a lot of reviews before choosing this one and I'm so glad I did. The mattress arrived rolled in a box, took a little while to unroll and sit properly, and it feels firm and well made. The customer chat answered my size question within a few minutes. Fits the cot perfectly and it was good value for the quality.
I was buying from a big chain before and kept getting annoyed by the fiddly checkout. This was a lot smoother, the basket saved properly and the order arrived in good shape. The colour matched the picture, which is more than I can say for last time. Will keep using them.
Bought the pan set for the new kitchen and I know my cookware well enough to see the quality straight away. The non-stick is even and the handles stay cool. Order came quickly and everything was safely packed. Price was fair for the weight of the set.
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Melrose & Madison is an online retailer of women's clothing, footwear and accessories, selling its own label alongside a curated selection of other brands. com, where customers browse collections by category, size and occasion. The range spans everyday wear, occasion dressing and seasonal edits, with an emphasis on pieces designed to be styled in several ways.
The brand's customers are largely women looking for considered, wardrobe-led clothing rather than fast-changing trend pieces. Orders are dispatched from the company's own warehouse, and the website sets out its delivery and returns options at checkout. Customer service is handled through the website and email, and the brand publishes size guidance to help shoppers choose between fits.
