89%Would buy again
Compared with the brand I normally buy from, these bedsheets were a clear step up and the price was about the same. The cotton feels crisp without being scratchy. I was a bit nervous ordering new sheets online but everything went smoothly. Happy with it.
Read moreHonestly this was a disappointment. I ordered a set of garden planters and they came two weeks after the date given, with no email to say why. When I finally got through to customer services the reply took four days. The planters are fine but I expected better from a shop that calls itself premium.
Read moreI was looking for a gift for my sister's birthday and wanted something she could use every day. I chose a set of linen napkins and they arrived beautifully wrapped, which pleased me very much. The fabric is soft and the colour is exactly as shown. The ordering process was straightforward and the delivery was prompt, with a handwritten card included at no extra cost. My sister was delighted and…
Read moreI ordered a pair of walking boots, having owned several pairs over the years, so I know what to look for. The leather is good and the sole is grippy on wet ground. The sizing ran slightly narrow for me, so I needed to pay for an exchange. For the money I'd expect a little more padding in the heel, but they are comfortable enough once broken in.
I needed a replacement lamp shade for my late husband's reading chair, as the original had faded beyond use. The shade I chose was lovely and the colour matched well enough, though it is slightly smaller than I had pictured. The website was clear to navigate and the packaging was careful. The postage charge was a little steep for such a small item.
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es. The company sells a range of products to customers across the Spanish market and beyond, with its shopping carried out entirely through the website. Customers place orders online and the company handles delivery to the address they provide, with returns managed through its own customer service channels.
Because Martinelli operates online rather than through physical shops, its customer relationship depends on the clarity of its product pages and the responsiveness of its support team. Shoppers who want to know more about the company's range, delivery options or returns policy are directed to the information published on its own site.
