Isabella Oliver

Honestly the first thing I noticed was the size guide had actual measurements for every size, which saved me sending back a dress. Ordered on my lunch break, took about two minutes on the app and the dress turned up Tuesday. Nice one.

The dress I picked has a lovely wrap front that doesn't gape, which is what sold me. Checkout was simple and it came quicker than I expected. Already eyeing up the matching top.

Ordered a wrap top for my sister's hen do and it arrived in under a week, which I wasn't expecting. The checkout asked me to make an account first which was a bit annoying, but after that it was simple. The top fits roughly how the size chart said it would, and the fabric is nicer than I thought for the money. Will probably order again.

I have been shopping here for years and the blue linen dress I got this spring is my new favourite. It breathes well in the heat and the length is exactly right for me at five foot two. Checkout is always quick and they've never let me down on delivery.

Bought the grey hoodie because the price was good for a decent heavyweight cotton. It's warm, the hood holds its shape and it has survived a few washes without pilling. Good value and delivery was quick.

What struck me first was that the waist actually sits where it says on the label, which is more than I can say for some shops. I've reordered the same navy pair three times now. Quick to get through the basket and they arrive in a neat little bag.

I've been buying from this site for about eight years now and the cardigan I got last autumn is still my go to for church and the shops. The wool is soft without being itchy, and it has held its shape through a lot of washing. Had it on again this morning, which says it all really.

Compared with the big high street shops I normally browse, this felt much better quality for the money. The blouse has proper buttons and the cut is flattering. First order and it arrived quicker than I thought.

Compared with the last place I bought from, the sizing here is far more sensible and I've stopped ordering two sizes to be safe. Ordered my usual skirt and it came back in the same cut as before, which is exactly what I wanted. Returns would be easy if I ever needed them.

Been ordering from them for around six years now and the returns process is the bit I always end up thinking about. You print the label from the account page, drop it at the post office, and the refund goes back to my card within a few days. Never had a fuss. Stuck with them for the knitwear mostly.

I needed something for my wife's birthday and her usual size was easy to pick from the chart. The scarf is lovely and soft, exactly the shade I was after. The process was straightforward and it arrived in good time for the day.

I needed a few smart shirts for a new job and wanted something that wouldn't look tired after a day in the office. I compared a handful of brands before picking this one, and the fit and fabric came out ahead. Ordering was easy and the shirts arrived neatly folded and ready to wear.