95%Would buy again
I'd narrowed it down to this and two other hair masks, and this was the one that beat the others on price and ingredient list. The other two were nearly twice as much for a smaller tub. The mask smells lovely and left my ends softer after one use. Delivery was next day, which I wasn't expecting, and the tub arrived intact with no leaks. Glad I went for it.
Read moreI'm sorry to say this hasn't been the experience I've come to expect from them over the years. The night cream I ordered arrived a fortnight after I placed it, and when I rang the customer team I was left waiting on hold for over twenty minutes. The cream itself is fine but it's a fair bit dearer than I remember. I'm unlikely to order again soon.
Read moreI needed a fragrance free moisturiser after a reaction to a scented one, and I know a fair bit about patch testing and what to avoid. I checked the full ingredient list here before buying, which was clear and easy to read. It's pricier than some pharmacy options but the formula is simple and sits well. Delivery was a little slower than I'd hoped, about four days, but the jar arrived sealed and…
Read moreI've been buying the day cream from them for about six years now, usually the big tub. It does what I need it to do for my dry skin around the eyes and I've never had a bad batch. Last order though the delivery took nearly a week longer than usual and nobody got back to my email about it for three days. Still, I'll keep ordering.
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The store focuses on skincare routines, covering cleansers, serums, moisturisers and sun protection alongside a selection of complementary wellness products. Its customers are
