94%Would buy again
Yes, I'd happily order from them again. I bought a winter coat for my husband and the sizing chart was clear enough that I got it right first time. Everything arrived as described and the colour matched the photos. I've had no complaints at all and the refund process I checked out of interest was simple too.
Read moreHonestly it's fine for the price, but I'd give it a lukewarm recommendation. I bought a set of kitchen scales that were noticeably cheaper than elsewhere and they work. The problem was the delivery, which took almost two weeks when the page said five days. When I emailed them they replied after three days with an apology but no real explanation.
Read moreWhat strikes me most is that the prices are still sensible after all this time, even as the site has grown. I've been ordering from them for years, mostly kitchen bits and the odd gift, and I've never had a real problem. The order page is clear, the confirmation emails tell you exactly where things are, and parcels have always turned up when promised. I just wish they'd let you save delivery…
Read moreCompared with the other site I usually check, this one was dearer for the same set of bike lights. The delivery was quick enough and the lights work. The checkout asked me to create an account which was a bit annoying.
I'd looked at three other sites for a pair of ankle boots before picking this one. The price was the deciding factor and it was about a fiddly size guide that I found hard to follow. The boots arrived well packed and fit fine. The returns form took a bit of finding though.
Needed a pair of trainers for a stag do at the weekend and had no time to faff about. Ordered on the Friday night and they turned up Monday, which was fine. Size guide was a bit off though, had to sort a swap. Still sorted in the end.
Honestly this was way better than the other site I usually use for trainers. Ordering was quick and I got a discount code that worked first time. The delivery took a couple of days longer than I wanted but it turned up fine.
I needed a present for my brother's birthday and I'd left it far too late, so I was looking for something that would arrive within a few days. I'd never bought from this site before and wasn't sure what to expect. The order went through without any trouble and the item arrived the day after the estimate. The only small thing was that the packaging was a bit flimsy, though the gift itself was fine and he liked it.
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Fruugo is an online marketplace that brings together products from a wide network of independent sellers and brands across many categories, including fashion, home, electronics, toys and garden. Shoppers browse one storefront and check out in a single basket, with the site presenting each item alongside the seller and delivery details. Fruugo operates primarily online and is aimed at UK shoppers looking for a broad selection of goods that are not all held in one warehouse.
The platform connects buyers with third-party sellers, so the specific delivery arrangements and returns processes depend on the seller behind each product. Fruugo presents this information on each listing so customers can see who they are buying from before they order.
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