89%Would buy again
What stands out to me after all these years is how the site has stayed simple to use. I can still find the filters for my husband's old van without any trouble. Customer phone line has always answered when I've needed help and the staff are patient with my questions. They've been good to me throughout.
Read moreI ordered a thermostat for my car and what turned up was a different one that wouldn't fit my model. Getting it sorted took a while, I emailed on the Monday and didn't hear back until the Thursday. The replacement did eventually arrive but I had to wait over a week without a car that worked properly. Not impressed with how long it took to put right.
Read moreThe site found the right filter for my Qashqai first time, which is more than I can say for some of the others I've tried. Paid on Friday and the tracking didn't update until Monday, so I was ringing about it on the Saturday morning for no reason. The part came Tuesday and it's the right one. Price was about a fiver under the next cheapest place I checked, so I'd still order again.
Read moreBeen ordering from them for years now and they've never let me down on the parts I need. Prices are fair and the site is easy enough to search by registration. Only thing I'd mention is the checkout can be a bit slow on my phone.
The battery I wanted for my Transit was listed under the right spec and the site let me check the group size before paying. Price was competitive and it came in a sturdy box with no damage. The only small niggle was the packaging made it hard to find the instructions.
Ordered an oil filter for my Corsa on my phone during my lunch break. The site let me pick it out easily enough and it turned up in two days. Only thing is the delivery message said next day and it was a day later than I expected, but the filter was the right one so no complaints really.
I went to them first because a mate said they were cheaper than the big motor factors I usually look at. The checkout was a bit longer than I'd like, they wanted my reg number twice. Otherwise the thermostat I ordered was the right one and it came in a sensible time.
I needed a replacement cover for my cooker grill as the old one had worn through. I was a little unsure about ordering such a thing online, but the site made it straightforward to find the correct one. It arrived well within the week.
The site found the right filter for my Qashqai first time, which is more than I can say for some of the others I've tried. Paid on Friday and the tracking didn't update until Monday, so I was ringing about it on the Saturday morning for no reason. The part came Tuesday and it's the right one. Price was about a fiver under the next cheapest place I checked, so I'd still order again.
Compared it with a couple of other sites and this one was a bit more for the same brake discs. Not a huge difference but enough that I noticed. The ordering was easy and the discs turned up in good time, so I'd still use them again if the price came down.
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eSpares is an online retailer of spare parts for household appliances and garden machinery, supplying replacement components for brands across the home and outdoor equipment sectors. The site lets customers search by appliance make and model number to find the correct part, which helps buyers avoid ordering components that do not fit. The business sells directly to homeowners and to people repairing their own equipment, and it operates entirely online with parts dispatched from its warehouse to customers across the United Kingdom.
eSpares also publishes repair guides and diagrams that show how individual components fit inside a machine, which supports customers who carry out their own fixes. Its range covers everyday items such as filters, seals, pumps and heating elements, alongside parts for mowers, trimmers and other garden tools.
