88%Would buy again
I ordered a set of dinner plates in a simple design and they were well packed and arrived without a chip. The plates feel sturdy and the price was very reasonable for a set of this size. I would be happy to order from them again.
Read moreBought a pair of wireless earbuds after comparing a few brands. They look the same as the pictures but the sound is thin and the left one kept cutting out within the first week. Returning them meant printing a label and waiting ages for the refund to show, which was a fair bit of faff.
Read moreI would say this is a sound place to order from, though I did find the returns process a little fiddly. I ordered a cardigan in the wrong size and had to fill in a form online before I could post it back, which took me some time to work out. The refund did come through in due course, and the delivery of the original order was prompt. The prices are competitive and the site is clear to navigate.
Read moreThe loose-leaf tea I ordered was cheaper than I expected once the discount code was applied. It was my first time using the site so I wasn't sure what to expect. The order confirmation came through but the dispatch email didn't turn up until the next day, and then it took four working days to arrive. Customer support were polite when I messaged them, but it felt slow. The tea itself is fine.
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EJools is an online retailer based in the United Kingdom that sells a range of everyday products through its website. The company operates as a digital shop, with customers placing orders online and having them delivered to their address. Its customers are shoppers who prefer to buy household and lifestyle goods without visiting a physical store.
EJools presents its product pages with descriptions and images so that buyers can compare items before ordering. Readers who have ordered from the company can share their experiences on this page to help others judge the service.
