80%Would buy again
Ive been ordering from them for years now and the thing that stands out is the tracking emails, they always tell you exactly where things are. The only niggle is the returns form is a bit fiddly on the phone but it gets there in the end.
Read moreI looked at a few options before going for the 12 month plan through them. The plan itself was fine and the paperwork was all there. Where it fell down was getting my first statement, which took nearly three weeks and needed two emails chasing. Once that was sorted the rest was ok but I'd want that sorted before I renew.
Read moreCompared with the other two lenders I looked at, the application here took about ten minutes rather than the whole evening. The money hit my account the next working day which was quicker than the rest. The repayment dates were clear and I could set them to match payday. Interest was a touch higher than one of the others but the approval was faster and that mattered more to me this time.
Read moreI looked at a few options before going for the 12 month plan through them. The plan itself was fine and the paperwork was all there. Where it fell down was getting my first statement, which took nearly three weeks and needed two emails chasing. Once that was sorted the rest was ok but I'd want that sorted before I renew.
The first thing I noticed was how many steps there were before the booking would confirm, which felt longer than it needed to be. Once I was in it was straightforward and the timings were correct. The reminder email came a day late though, so I nearly missed my slot. Customer service did fix it quickly when I rang.
Share your own experience to help other customers. Your review is published under your name.
Bestoutdor is an online retailer focused on outdoor gear and equipment for people who spend time walking, camping and exploring in the open air. The website presents a range of products covering clothing, footwear, camping equipment and accessories aimed at everyday outdoor use. Its customers are mainly individual buyers shopping from home rather than businesses or trade accounts.
The company operates as a web shop, with orders placed through its site and delivered to customers across the United Kingdom. Information about products is presented on each listing so that shoppers can compare items before purchasing.
