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100%Would buy again

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This score is based on 20 real reviews

Reviews (20)

The clarity of the paperwork

The clarity of the paperwork is what I noticed first, which I did not expect from a firm of this kind. I was able to follow each step without needing to telephone anyone for help. The account was set up within the hour and the confirmations arrived promptly. I have found the whole arrangement straightforward and I'm content with it.

David O.
1 person found this helpful

Good value for what you get

We needed a proper tool for tracking jobs and our old spreadsheet had become a mess. I looked at three options and this one was the cheapest that still had the features we needed. The onboarding was quick and the reports save me a good hour a week. Support sorted out a sync issue within a day. Good value and easy to justify to the boss.

Ryan F.
1 person found this helpful

needed a reliable option

I needed something reliable for the business after our last provider kept dropping out at the worst times. I've been using this for a good few years now and the uptime has been dependable. The sign up back then was easy and the account manager checked in every quarter without being pushy. The billing is clear and I've never had a surprise on the statement. Would stick with it.

John S.
1 person found this helpful

exactly what I wanted

It does exactly what I wanted and I've used it every week since I signed up. The setup was done in one sitting and the reminders are useful without being annoying. I've checked a few alternatives over the last year and this still comes out ahead for the price. The customer area is laid out sensibly too.

Leanne C.
1 person found this helpful

does what it should

Does what it should, and has done for years now. I've been a customer since the early days and the service has held up well. Renewal is painless and the emails are clear about what's changed. Nothing to add.

David B.
2 people found this helpful

Booked it in a couple of minutes

Booked it in a couple of minutes on my phone while waiting for the kettle to boil. The thing I liked was the calendar view, you can see the whole week at a glance and change things easily. The confirmation email came straight away with everything in it. Had a small mix up with the time zone at first but support sorted it quickly.

Kieran W.
2 people found this helpful

Better than the last lot

Compared with the firm I used before, this is far less bother. I've been a customer for years now and the renewals just happen without me chasing anything. The staff on the phone know who I am without me having to repeat myself. Nothing to grumble about.

Martin M.
0 people found this helpful

Clear and straightforward

The first thing I noticed was how plainly everything was laid out when I applied, with no small print hidden away. The money reached my account the next working day, which I was pleased about. I've had no reason to contact them since, and I'd happily go back to them if I needed to.

Maureen O.
6 people found this helpful

booked on the bus

Booked a slot for the kids' activity morning on my phone in the queue at Costa. Confirmation came straight away and the reminder texts actually arrived the day before. Easy, and nothing to fill in twice.

Claire C.
1 person found this helpful

better than my old bank app

Compared to the app my bank uses this is miles quicker to get around, and I stopped having to hunt for things. Signing up took about ten minutes and I had everything linked by the same evening. The statements are clear and the transaction search actually works properly, which I can't say for most of the others I've tried over the years. Happy with it.

Kerry H.
0 people found this helpful

booked a family package

I booked the family package after looking at a couple of other places first, mostly because the others wanted a lot more upfront. The booking page was clear and the confirmation landed in my inbox within seconds. When we arrived everything was ready and the staff were efficient without being rushed. My daughter loved it and so did I. Really glad we went this way.

Hannah S.
1 person found this helpful

needed cheap cover fast

I needed a quick policy because my old one lapsed and I wanted something sorted before the weekend. Compared quotes and this came out cheapest for what I needed, with no add-ons I didn't want. The bit that dragged was waiting about a week for the documents to come through by post, when I'd expected them by email. Once they arrived everything was in order and the cover started when it said it would.

James W.
2 people found this helpful

Better than the other sites

Compared to the other sites I looked at, this one was far simpler to sign up for and didn't ask for half my life story. I'm new to this so I was a bit nervous, but the guidance on the first screen made sense. Payment went through first time. Happy so far.

Agnieszka D.
4 people found this helpful

Better than the one I had before

Compared with the service I had before, this is much easier to live with. I've been with them a long time and they've never let me down on the basics. Changing my details was quick and the confirmation came straight away. Would stick with them.

Gemma F.
1 person found this helpful

My first time using them

I signed up for the basic plan after a friend recommended it, which was my first time with anything like this. Setting it up took longer than I expected because I had to dig out a few documents, but the step by step guide was clear enough. The first month went smoothly and I've had no problems since. Support were friendly when I had a question about renewing. I'd happily stick with it.

Emma M.
4 people found this helpful

Does the job

Does the job, honestly. Signed up on my phone in like five minutes and it just worked. Got a reminder when I needed it. Cheap enough for a student budget.

Freya K.
2 people found this helpful

sorted, would use again

Quick one from me as I'm on the bus. Booked it through the site in about five minutes, no faff. Support answered my question within the hour when I got stuck on a setting. Did what I needed and didn't cost the earth. Would use again, no complaints.

Connor W.
2 people found this helpful

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About Vinity

com. The brand has a limited public profile, and little is widely documented about its product range, delivery arrangements or the customers it serves. Readers looking for information about the company are encouraged to check its website directly and to read reviews from other customers before deciding whether to make a purchase.

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