95%Would buy again
My GP sent me off with a brochure and a rough idea of what to buy, which I found a bit overwhelming. I compared the options online and this site was clearly the simplest to use, with the sizes and fittings laid out properly. Ordering was quick and the mask arrived in good time, well packaged. The fitting instructions helped me get comfortable with it straight away. I'd come back to them.
Read moreOrdered a replacement water chamber and tubing from them, but the parcel took nearly two weeks to show up, which was far too long without the machine. Price was reasonable and the items were correct once they arrived. Customer support took three days to reply to my first email, and the returns form was fiddly to fill in when I wanted to swap a filter. Got there in the end but it was a bit of a…
Read moreI bought a replacement mask cushion after comparing a couple of places, and this one was cheaper with the same spec. It arrived in two days, nicely packed, with the right size clearly labelled. Fitted straight away and the seal is much better than my old one. Support was quick when I had a question about fitting. Really happy with it and I'd buy from them again without hesitating.
Read moreOrdered a replacement water chamber and tubing from them, but the parcel took nearly two weeks to show up, which was far too long without the machine. Price was reasonable and the items were correct once they arrived. Customer support took three days to reply to my first email, and the returns form was fiddly to fill in when I wanted to swap a filter. Got there in the end but it was a bit of a slog.
The box was massive for what was inside, honestly, took up half the hall. Otherwise sorted, ordered on Tuesday and it turned up Thursday which is fine. Couldn't find the tracking link straight away on my phone though, had to go hunting through emails for it. Would probably order again, just wish the site made the tracking easier to find.
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com is a UK online retailer that supplies CPAP machines, masks, tubing, filters and other accessories for people who use continuous positive airway pressure therapy to manage sleep apnoea. The website carries machines from leading manufacturers alongside a broad selection of replacement masks and consumables, so customers can reorder supplies without needing a prescription for accessories. The business sells primarily to individuals managing their own therapy at home, as well as to those who need to replace worn parts on a regular schedule.
Orders are placed through the online store and dispatched for delivery across the United Kingdom, with customer support available by phone and email to help users choose compatible equipment. The company is known in the sleep therapy community for its focus on the practical side of ongoing treatment, including mask fitting guidance and advice on maintaining equipment.
