95%Would buy again
Get Transfer is an online platform that connects travellers with private drivers and transfer services for airport and city trips. The service lets customers book a pre-arranged vehicle online, with the fare and pick-up details confirmed before the ride. It is aimed at individual travellers, business visitors and groups who want a dependable ride without arranging a taxi on arrival.
The company operates entirely through its website and mobile booking channels rather than physical shops. Customers can compare vehicle options and follow their booking through to the ride itself.
Top positive review
First ride was an easy one
Never used a transfer service before so I wasn't sure what to expect. Booked a ride from Manchester airport to my flat in Didsbury and the fare was shown clearly before I confirmed. The driver messaged me when he was outside, which was useful with my suitcases.
Read moreTop critical review
Driver was late and no reply
Booked a transfer from Leeds station to a wedding venue. Driver was about 25 mins late and I messaged the site twice before anyone replied, which was annoying with people waiting. Got there in the end and the car was okay. Price was reasonable but I'd be wary of relying on it for an important day.
Read moreMost detailed review
Driver waited for us at arrivals
The driver was already waiting at arrivals when we came through customs, holding a sign with my late husband's surname on it, which I thought was very thoughtful. He carried our cases without fuss, asked whether the heating was comfortable for us, and got us to the hotel in Bath well within the time they had quoted. I would happily book them again for our trips down to see the grandchildren.
Read moreGood value for a transfer
Good value for what you get, and that's the main reason I went with them. Booked a transfer from Gatwick to a hotel in Brighton for a family of four. Price was clearly lower than the taxi firms I checked, the driver was on time and the car was clean. The only niggle was the confirmation email took a while to arrive, but it turned up before I needed it.
Fair price, slightly fiddly booking
Fair price for a transfer from Edinburgh airport to our holiday let, and that is why we used it. The booking page asked for the same details twice which was a bit fiddly, but it went through. The driver was polite and the car was tidy. Nothing to complain about really, just wish the form was shorter.
The price shown up front
The price was shown before I paid, which none of the minicab firms near me do. Checked two other sites first and this was a few quid cheaper. The car turned up on time, though the driver took the long way round.
Airport transfer to a Cotswolds hotel
Booked a transfer from Birmingham airport out to a hotel near Stow on the Wold. The car was clean and the driver had the right route up, which surprised me a bit given how often sat navs send you wrong round there. The only thing was that the confirmation email took a while to arrive, so I rang to double check the pickup point. Otherwise it went fine.
Needed a lift to a festival
Needed a lift to a festival field in Wiltshire and the trains were rubbish. Booked it through the app on the Thursday. Driver was fine but turned up about ten mins late, so I'd knock a star off for that.
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